Marigold Dental — Bandra, Mumbai (sample business)
The gap
42 Google reviews, 4.6★, and zero online booking — every appointment request lands as a WhatsApp text the front desk answers between patients, averaging a 3–4 hour reply lag.
The build
A WhatsApp assistant that greets the patient, answers common questions about services, captures the appointment request (name, service, preferred time), sends an automatic day-3 reminder to anyone who has not answered, and passes anything medical or urgent straight to staff.
- Reply time under 2 min
- Appointment requests captured
- Enquiries that received a follow-up
Larkfield Dental Care — Austin, Texas (sample business)
The gap
The front desk is open 8 AM to 5 PM, Monday to Friday. Calls outside those hours, and calls that arrive while the team is with patients, go to voicemail, and many callers hang up without leaving a message.
The build
A voice agent that answers after-hours calls and calls the front desk cannot take: it finds out why the person is calling, captures appointment requests (name, number, preferred time), transfers urgent calls to a person, and emails the front desk a summary each morning.
- After-hours calls answered
- Appointment requests captured
- Front-desk call load, reduced
Ivory & Oak Interiors — Koramangala, Bangalore (sample business)
The gap
Leads arrive from Instagram DMs, WhatsApp, and a contact form — nothing lands in one place. The founder copies each into a notebook by hand, and follow-ups slip whenever she's on-site.
The build
An automatic workflow that collects every new enquiry from all three channels into one shared sheet, labels it with where it came from, reminds the founder if an enquiry sits untouched for 48 hours, and sends a summary of open enquiries every Sunday evening.
- Leads captured vs. lost
- Manual entry time saved
Anand Sweets & Namkeen — Bandra, Mumbai (sample business)
The gap
A 30-year-old family sweet shop with 210 reviews at 4.7★ — discoverable only through the Google listing, with no way to show the festival catering menu ahead of Diwali.
The build
A single page designed for phones first: signature sweets, a festival pre-order gallery, a WhatsApp-order button, a catering enquiry form, opening hours and a map, plus the behind-the-scenes details Google needs to show the shop properly in search results.
- WhatsApp-order clicks
- Pre-order form submissions
Studio Kaya — Indiranagar, Bangalore (sample business)
The gap
8,400 followers, and almost every bridal or party enquiry arrives as a story reply or comment. The owner replies late at night after clients leave — same-day bookings get lost in the gap.
The build
Automatic replies to comments and story mentions that move the conversation into a direct message, a warm greeting with answers to pricing questions, capture of the booking request, and a 24-hour follow-up on anything left unanswered.
- Comment → DM conversion
- Trial requests captured
Elevate Fitness Co. — Powai, Mumbai (sample business)
The gap
140 active memberships, tracked by one staff member who also runs the front desk. Manual WhatsApp reminders mean roughly 18% of members pay five or more days late every month.
The build
An automatic invoice on the renewal date, a three-step WhatsApp/SMS reminder sequence with an embedded UPI link, and an automatic receipt the moment payment lands.
- Days-to-payment
- Paid without a phone call
- Staff hours saved
Green Leaf Family Restaurant — Jayanagar, Bangalore (sample business)
The gap
4.3★ across 96 reviews, and no reply to a single one in 14 months. Happy walk-ins are rarely asked to post a review, so review volume has stalled while nearby competitors climb.
The build
A WhatsApp message after each visit that thanks the diner and asks every one of them for a Google review, plus AI-drafted replies to new reviews that wait for the owner's approval, and a weekly summary of new reviews.
- Review volume, month over month
- Reply rate to new reviews
Northgate Kitchens & Joinery — Leeds, United Kingdom (sample business)
The gap
Around 20 written quotes go out each month. Once a quote is sent, nobody follows it up, because the owner is on site all day, and roughly half of them never receive an answer either way.
The build
A short follow-up sequence that starts when a quote is sent: a check-in on day 2, an offer to answer questions on day 5, and a closing note on day 10. It stops the moment the customer replies, and the owner receives a weekly list of quotes still open.
- Quotes that received an answer
- Days from quote to decision
Clearview Eye Care — Phoenix, Arizona (sample business)
The gap
About 1,900 patients on file, and roughly 600 of them have not visited in over 18 months. Nobody on the team has time to go through the list and contact them.
The build
A monthly check that finds patients who are overdue for a visit and sends each a short, personal text message inviting them back. Anyone who replies yes is passed to the front desk for a call, and anyone who asks to stop is removed from the list straight away.
- Past patients who replied
- Visit requests from the list
Ridgeline Physical Therapy — Denver, Colorado (sample business)
The gap
About 60 appointments a week, and roughly one in eight is missed without notice. Reminder calls are made by hand when the front desk has time, which on busy days means not at all.
The build
Automatic text reminders two days and two hours before each appointment, with a one-letter reply to confirm or to ask for a different time. Requests to reschedule go straight to the front desk, and the freed time is flagged so it can be offered to someone else.
- Missed appointments per week
- Freed slots that were refilled